Chatwoot.

A shared customer support inbox for conversations across channels. Give your team one place to follow up and work together.

Catalog preview · Peren deployment and live connections are not available in this preview.

When this fits

Your team needs to handle customer conversations together in a shared inbox.

One way to begin with Chatwoot.

Bring
A supported conversation channel, the support team, and a sample customer question.
Do
Triage the conversation and prepare a reply with the relevant customer context.
Get
A conversation the team can follow, with a response ready for the responsible person.

Connecting a separate Peren agent would require its own interface and access configuration.

Captain AI is not included in Chatwoot Community Edition. An example with a separate agent does not add that upstream feature. Review the editions

A Peren setup would also need a supported deployment and, for agent access, a compatible connection. What a connection requires